Shipping Policy

LEIGHS ACCESSORIES AND MORE LLC
Effective date: September 11, 2025

Thank you for shopping at leighsshop.com. This Shipping Policy explains how we process and deliver your order.

Questions?
Email: support@leighsshop.com
Phone: 910-909-2361
Address (business correspondence): 710 32ND ST, PARKERSBURG, WV 26101, USA

1) Processing Times

  • Order processing: 1–3 business days (Mon–Fri, excluding holidays).
  • Cut-off time: Orders placed after 12:00 PM ET process the next business day.
  • Pre-order or back-order items ship by the estimated date on the product page; mixed orders may ship together or separately at our discretion.

2) Delivery Times (after processing)

  • Standard (U.S.): typically 3–7 business days.
  • Expedited (U.S.): typically 2–3 business days.
  • Delivery estimates are provided by the carrier and may vary due to weather, peak seasons, or events outside our control.

3) Rates & Carriers

  • Shipping rates are calculated at checkout based on destination, weight, and service level.
  • We ship via major carriers (e.g., USPS/UPS/FedEx). The selected service will appear at checkout and on your confirmation email.
  • Any free-shipping promotions apply to the order subtotal after discounts and before tax (if offered).

4) Order Tracking

  • Once shipped, you’ll receive a shipment confirmation email with a tracking number.
  • Tracking updates may take up to 24 hours to appear.

5) Shipping Address & Changes

  • Please verify your shipping address at checkout. We are not responsible for non-delivery due to incorrect or incomplete addresses.
  • If you need to update/cancel an order, contact us immediately. We’ll do our best, but changes may not be possible once an order is prepared or shipped.

6) P.O. Boxes, APO/FPO, Multi-Address

  • P.O. Boxes/APO/FPO: Accepted for select services (usually USPS). Transit times may be longer.
  • One order = one shipping address. For multiple addresses, place separate orders.

7) International Shipping (if applicable)

  • We ship to select countries; options and rates are shown at checkout.
  • Duties, taxes, and import fees are the customer’s responsibility and are non-refundable.
  • International transit times vary by destination and customs processing.

8) Lost, Damaged, or Delayed Packages

  • If tracking shows “delivered” but you can’t locate the package, please check with neighbors/household, then contact the carrier and support@leighsshop.com within 7 days.
  • For items damaged in transit, keep all packaging and email photos plus your order number within 7 days of delivery so we can assist with a replacement or claim.
  • Carrier delays (weather, peak volume, operational issues) are outside our control; we’ll help where possible.

9) Undeliverable & Refused Shipments

  • Returned packages due to refusal, incorrect address, or unclaimed delivery may incur reshipping fees. Original shipping charges are non-refundable unless we made an error.

10) Split Shipments

  • To get your items to you faster, we may ship your order in multiple packages at no extra cost. You’ll receive separate tracking numbers when applicable.

LEIGHS ACCESSORIES AND MORE LLC
Email: support@leighsshop.com
Phone: 910-909-2361
Address: 710 32ND ST, PARKERSBURG, WV 26101, USA
Website: www.leighsshop.com